Privacy Policy


Woofi LLC., doing business as Woofi Global (www.woo-fi.com), recognizes the importance of your privacy. This privacy policy tells you what personal information we collect and how we use it. WOOFI may change this privacy policy from time to time in its sole discretion as discussed in section ‘9. Changes to this Policy’ below. By registering an account or using or visiting any WOOFI website, application, product, software, tool, data feed and/or service (collectively the “Service”), you understand and agree to the terms of this policy. Please read this policy carefully.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us directly at[email protected]or find more information in section ‘7. How does a user change or update information?

WOOFI is committed to your privacy. This privacy notice explains how we collect, use, disclose, retain and protect your personal information.

Some fundamental principles relating to GDPR;

  • A clear purpose:The controller must specifically inform the customer about the use they will make of their personal data through their collection.
  • Relevant data:the controller must only collect the data strictly necessary for its processing; This is the principle of minimizing the charge.
  • Conservation period:personal data must be kept long enough for the controller to achieve its purpose; beyond this period, the data must be deleted.
  • The rights of natural persons:Individuals may exercise their rights regarding personal data held by the controller: access, rectification or deletion.
  1. What information do we collect?

1.1. Personally Identifiable Information

We may collect personally identifiable informationwhen youandprovides them in a specific waytherebecomes conscious, for example, when youandsign up for our newsletter or chat, create an account, request more informationçõis in our pthecontact us, respond to a survey or questiontherio and provides personal data informsçõthis is your addresswe-mail, name, numberútelephone number or other informationções. When to applythevel, inform themçõyou identifyherePersonal includes personal data as defined in applicable law.

This Privacy Policy does not apply to the privacy practices of third parties that we do not own or control, including, without limitation, any third party websites, services, applications, online resources to which this Site may link or otherwise reference (collectively Third Party Services or TPS) that you may access through the Services. For example, the Services use the Facebook API Services as a TPS, and you agree to comply with theTerms of Servicefrom Facebook,to the Privacy Policyandto the API Services Terms of Servicewhen interacting with Facebook content and services through the Service. We assume no responsibility for the content or privacy practices of any TPS. We encourage you to carefully review the privacy policies of any TPS you access.

WOOFI does not consider personally identifiable information to include information that has been anonymized so that it does not allow third parties to identify a specific individual. We collect and use your personally identifiable information to provide services, operate and improve our services, provide customer service, conduct research and analysis designed to improve our products, services and technology, and display content personalized to your interests and preferences.

You can always choose not to provide personally identifiable information, but if you so choose, certain parts of the Service may not be available to you. If you have registered an account with us, you have agreed to provide your personally identifiable information to access the Services. This consent provides us with the legal basis we require under applicable law to process your data. You retain the right to withdraw this consent at any time. If you do not agree to the use of your personal data in accordance with this policy, do not use our Services.

1.2. Sensitive Personal Data

Subject to the following paragraph, we ask that you do not send us and do not disclose any sensitive personal data (e.g. social security numbers, information relating to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal record or trade union membership) on or through the Services or otherwise to us.

If you submit or disclose any sensitive personal data to us when submitting content to the Services, you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not send us such content. Please note that even if this information is provided, we will not store it anywhere on our end.

1.3. Non-Personally Identifiable Information

We may collect and aggregate non-personally identifiable information, which is information that does not allow you to be identified or identifiable by itself or in combination with other information available to third parties. This information may include information such as a website that referred you to us, your IP address, browser type and language, hardware types, geographic location, and access times and durations. We may also collect navigational information, including information about the content of the Service or the pages you view, the links you click, and other actions taken in connection with the Service. We use this information to analyze usage patterns as part of improvements to the Service.

1.4. Cookies, pixels and local storage

We may collect information through cookies, which are small data files stored on your computer’s hard drive or mobile device by a website. We may use session cookies (which expire when you close your browser) and persistent cookies (which remain on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience when using the Services.

We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which are usedjust for nthes to recognize your computer or device mtheble when he revisits any website or application that is part of the serviceswyou; and (2) third-party cookies, which aretheo provided by service providerswon websites or applications and can be usedby such service providerswos to recognize your computer or device mthevel when he visits other websites.

  1. Cookies we use

2.1. Type of cookies

The Services use the following types of cookies for the purposes indicated below:

Strictly Necessary Cookies:These cookies are essential to provide you with the services available through the Services and to allow you to use some of their features. For example, they allow you to log into secure areas of websites or applications and help the content of requested pages load quickly. Without these cookies, the services you have requested cannot be provided and we only use these cookies to provide you with these services.

Functionality cookies:These cookies allow the Services to remember choices you make when you use a website or application, such as remembering your language preferences, remembering your login details, and remembering changes you make to other parts of your account or preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Services.

Performance cookies:These cookies are used to collect information about service traffic and how users use the services. The information collected does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors, the websites that referred them, the pages they visited, what time of day they visited, whether they have visited before, and other similar information. We use this information to help operate the Services more efficiently, to gather broad demographic information, and to monitor the level of activity on our Services.

We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve the functioning of the services. You can find more information about Google Analytics cookies here:https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

You can find out more about how Google protects your data here:www.google.com/analytics/learn/privacy.html

You can prevent the use of Google Analytics in connection with your use of the Services by downloading and installing the browser plug-in available at this link:http://tools.google.com/dlpage/gaoptout?hl=en-GB

Targeting Cookies/Advertising Cookies:These cookies are used to show advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the permission of the website operator. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Often, targeting or advertising cookies will be linked to website functionality provided by the other organization.

2.2. Disabling Cookies

Google Ads Conversion Tool: Provider Privacy Information (https://goo.gl/CUUMgi), deactivation link (https://goo.gl/ghZWnt).

Inwww.youronlinechoices.comYou can read more about cookies and individual providers. There you can also opt out of usage-based online advertising through one or more tools. To go directly to the preference manager, clickhere.

2.3. Facebook Custom Audiences

In the context of usage-based online advertising, we also use Facebook communication tools, in particular custom audiences and website custom audiences. Basically, an irreversible, non-personal checksum (hash value) is generated from your usage data, which can be transmitted to Facebook for analysis and marketing purposes. For website custom audiences, the Facebook cookie is addressed. For more information about the purpose and scope of data collection and further processing and use of data by Facebook and your options to protect your privacy, please see Facebook’s privacy policy, which you can viewhere. If you want to object to the use of Facebook Website Custom Audiences, you can do sohere.

2.4. Pixel Tags

We may also use pixel tags (also known as web beacons and clear GIFs) on the Services to track users’ actions on our websites and applications. Unlike cookies, which are stored on your computer or mobile device’s hard drive by a website, pixel tags are embedded invisibly on web pages. Pixel tags measure the success of our marketing campaigns and compile statistics about service usage so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users’ personal data.

2.5. Do not track signals

Some Internet browsers may be set to send “Do Not Track” signals to online services that you visit. We do not currently respond to do not track signals. To learn more about “Do Not Track,” visithttp://www.allaboutdnt.com.

  1. What do we do with the information we collect?

3.1. Information we collect

Except as disclosed in this privacy policy, WOOFI does not share your personal information with third parties.

WOOFI will use personally identifiable information provided directly by you solely for the purpose for which you provided it, which may include:

  • operate, maintain and improve the Services;
  • to manage your account, including to communicate with you about your account;
  • operate and administer any promotions you participate in on any website or application;
  • respond to your comments and questions and provide customer service;
  • send information, including technical notices, updates, security alerts, and administrative and support messages;
  • with your consent, to send you marketing emails about upcoming promotions and other news, including information about products and services offered by us and our affiliates. We retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
  • You can opt out of receiving such information at any time: these marketing emails tell you how to unsubscribe. Please note that even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you;
  • to process payments you make through the Services; and as we deem necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our and/or your or others’ rights, privacy, safety or property.

We may share this information with service providers who perform services on our behalf, such as the services listed above, or other services, such as processing information requests, displaying stored data that you access, to help us with marketing, to perform audits, etc. will be permitted to obtain only the personal information necessary to provide the service they provide, will be required to maintain the confidentiality of the information, and will be prohibited from using it for any other purpose.

We may also use the information you provide to better serve you and, if you have given your consent to do so, send you emails or text messages about offers from our partners and other third parties that we think may be of interest to you. your interest. you. If you do not wish to receive marketing emails, you may adjust your Personal Information Preferences as described below or follow the unsubscribe or opt-out instructions included in each communication. We use MailChimp as our marketing automation platform. By submitting the information you provide to us, you acknowledge that the information will be transferred to MailChimp for processing in accordance with yourPolicyandTermsof Privacy.

We will only retain your personally identifiable informationas long as reasonably necessarytherio to provide you with the Serviceswos, unless a perthereretention odeherethe longest is required or permitted by law (e.g. for regulatory purposes). WOOFI providetheinformsções about WOOFI data and how it will betheor usedupon requestherethe. If your data stored by WOOFI is incorrect, WOOFI will correct itthe. In this regard, youandYou can write to WOOFI at the addresswthe one listed in section ‘7. How a user changes or updates information’ or contact them in any other way. Furthermore, customers can view their account data that WOOFI has stored about them and correct it if necessary.

You may contact us at any time to opt-out of: (i) direct marketing communications; (ii) our collection of sensitive personal data; (iii) any new processing of your personal data that we may carry out beyond the original purpose. Please note that your use of some of the Services may be ineffective after deactivation. You can also: (A) access the data we hold about you at any time through your account or by contacting us directly; (B) update or correct any inaccuracies in your personal data by contacting us; (C) in certain situations, for example, when the data we hold about you is no longer relevant or incorrect, you can request that we erase your data. You can contact us atemail [email protected]at any time to answer any other questions you may have about your personally identifiable information and our use of it.

  1. Disclosure

As a general rule, WOOFI will not disclose any personally identifiable information except under one of the following circumstances:

  • we have your permission, including permission granted by your acceptance of this Privacy Policy;
  • we determine in good faith that it is legally required to be disclosed by any relevant statute, regulation, ordinance, rule, administrative or judicial order, decree or subpoena;
  • is information that we determine should be disclosed to correct what we believe to be false or misleading information or to address activities that we believe are manipulative, deceptive or otherwise in violation of law; where you are otherwise notified at the time we collect the data;
  • when we need to share your information to provide the product or service you requested; when such disclosure is made subject to confidentiality restrictions in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, shares or otherwise) of all or part of the business conducted by WOOFI. WOOFI may share non-personally identifiable informationthat WOOFI collects, only in aggregate form, from advertisers and other partners.
  1. Children’s Policy

The Terms of Service clearly state that Users must be (i) 18 years of age or older, or (ii) 13 years of age or older if (a) an emancipated minor, or (b) have legal parental or guardian consent. WOOFI does not knowingly collect personally identifiable information from users under the age of 13. If we learn that we have collected personal information from a user under the age of 13, we will attempt to identify and delete that information from our database.

  1. International Use

The Service is owned by WOOFI and can be accessed in Europe and abroad. For data protection purposes, WOOFI is the data controller and, unless otherwise stated, is also the data subcontractor. Information collected may be retained and stored, processed, accessed and used in jurisdictions whose privacy laws may be different from and less protective than those of your local jurisdiction. WOOFI has also engaged third party service providers to manage logistics and support customer for optimal 24/7 service. Some data needs to be disclosed and transferred to third parties to ensure fulfillment of the service. All third parties involved have been engaged under a binding confidentiality agreement and have limited access to the WOOFI database for the purposes of providing support.

  1. How does a user change or update information?

If you have any questions or concerns about this privacy policy or would like personally identifiable information that you have provided removed from our files, please contact WOOFI by email at[email protected].

  1. Security and encryption

We follow generally accepted industry standards to help protect your personal information. No method of transmission over the Internet, mobile technology, or method of electronic storage is completely secure. Therefore, although we strive to maintain physical, electronic and procedural safeguards to protect the confidentiality of information we collect online, we cannot guarantee its absolute security. Our Service has security measures designed to protect against the loss, misuse and alteration of the information under our control. We use standard Secure Socket Layer (SSL) encryption that encodes information for such transmissions. All service information is kept on secure servers. Access to stored data is protected by multi-layered security controls, including firewalls, role-based access controls, and passwords. You are responsible for keeping your password secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you may have with us has been compromised), please immediately notify us of the problem by contacting us atsupport @woofi.com.

  1. Changes to this Policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the last updated date at the top of the policy. If there are material changes to this statement or the way we use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our websites or applications.

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